Notice to customers about Coronavirus in Italy (Sardinia)
Dear Customer, following the Decree of the President of the Council of Ministers published in the Official Journal on 9 March 2020 (Official Gazette no. 62 of 09-03-2020): "Further implementing provisions of the decree-law of 23 February 2020, n. 6, containing urgent measures regarding the containment and management of the epidemiological emergency from COVID-19 "which has extended the measures referred to in art. 1 of the decree of the President of the Council of Ministers of 8 March 2020 (G.U.n.59 of 08-03-2020) and which integrates the previous Law Decree n. 9 of 2 March 2020 containing "Urgent support measures for families, workers and businesses related to the epidemiological emergency from COVID-19" regarding the reimbursement of travel documents and tourist packages, we inform you of the following:
1. any booking departing until April 3 concerning customers resident throughout the national territory and for all customers resident in Switzerland but departing from an Italian airport, will be able to receive a voucher equal to the value of the amounts paid, which can be used for new bookings with departure within 1 year from the date of issue;
2. for all the remaining reservations and departures of customers not attributable to the previous points, the normal conditions set out in the contract will prevail.
We are in a very unpredictable and constantly evolving moment and we must, as organizers, align ourselves with the new government provisions which, as we have seen, change suddenly.
We assure you that, while respecting the restrictions imposed on all Italian citizens and therefore also on our collaborators, our structures are regularly operational and are at your disposal for any need and clarification.